Peptide Global Ltd (registered in England & Wales, company number 17355820) (“we”, “us”) is the data controller for personal data collected through peptideglobal.co.uk. We are committed to handling your data lawfully, transparently and securely in accordance with UK GDPR and the Data Protection Act 2018.
What we collect
- Order data — name, billing and delivery address, email address, phone number and order history, collected when you place an order.
- Enquiry data — your email address and message content when you contact support.
- Technical data — essential cookies required to operate the basket and checkout (see our Cookie Policy).
Why we process it
- To fulfil your order, arrange payment by bank transfer and deliver your goods (performance of a contract).
- To verify that customers are aged 18 or over (legal and legitimate interests).
- To respond to support enquiries (legitimate interests).
- To keep records required by tax and company law (legal obligation).
Who we share it with
We share personal data only where necessary to fulfil orders: with our courier partners (name, address, contact details for delivery), our hosting provider, and our bank for payment reconciliation. We do not sell personal data, and we do not use it for third-party advertising.
Retention
Order records are retained for 6 years to meet UK tax and accounting obligations. Support correspondence is retained for 2 years. Data no longer required is deleted or anonymised.
Your rights
You have the right to access, correct, delete and port your personal data, to object to or restrict processing, and to complain to the Information Commissioner’s Office (ico.org.uk). To exercise any right, email [email protected].
Last updated: July 2026.
